The last two years have created a host of new workplace variables ranging from the Great Resignation to the Great Migration. The result includes a mix of unfamiliar faces and teammates that aren’t a cubicle over but instead miles apart. This is a driving force in the modern workplace where organizations have yet to formalize hybrid work policies, and employees are still trying to adapt to a work environment where they could be interacting with colleagues, in-person or through a screen, on any given day.

In partnership with Crestron, SMG surveyed more than 800 mid-level employees and more than 500 IT leaders for their perspectives on the hybrid workplace. This report explores employee behaviors and preferences in a hybrid workplace, the tools and solutions they are currently lacking, and what employers are (and could be) doing to enable effective collaboration remotely and in-office.